{"id":28726,"date":"2025-01-10T07:43:52","date_gmt":"2025-01-10T07:43:52","guid":{"rendered":"https:\/\/www.speedrackwest.com\/?page_id=28726"},"modified":"2025-08-19T10:49:02","modified_gmt":"2025-08-19T10:49:02","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.speedrackwest.com\/shipping-policy","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n

Shipping rates and freight cost is determined based on several different factors: the location where the item ships from, where the item will be shipped to, the shipping method\/carrier, and the properties of the item itself (size, weight & quantity have a direct effect the shipping class).  Outlined below is our shipping policy along with descriptions of the types of shipping and options we have available during checkout.<\/p>\n\n\n\n

The Products<\/h3>\n\n\n\n

The products that you will order play a large part in how we calculate the shipping method that will be required. Physical dimensions and weights determine the shipping classification of your order, which in turn determines which carriers will be able to handle your delivery. Speedrack West will explore the shipping options that are available in an attempt to obtain the best rates possible for our customers. Orders will also be packaged and combined in such a way as to obtain the lowest possible shipping cost.<\/p>\n\n\n\n

Shipment Confirmation & Order Tracking<\/h3>\n\n\n\n

After placing your order with us, you will receive an automated email confirmation with your freight rate and total cost.  Once we have solidified the delivery with a carrier or freight service, you will be contacted with a confirmation of delivery and any other necessary details (i.e. order number, carrier, tracking number, etc).  Please feel free to contact us with any questions or concerns about your order, or if you have any special delivery requirements (times, appointment required, restricted access, etc).<\/p>\n\n\n\n

Damages & Returns<\/h3>\n\n\n\n

Please inspect your entire shipment for damage prior to signing to accept the shipment (once you have signed the bill of lading, you are stating that you have inspected the material and are satisfied with its condition).\u00a0 If there is damage, note it on the bill of lading and take multiple photos of the damage.\u00a0 If the shipment is severely damaged and completely unusable; take multiple photos, refuse the shipment and DO NOT sign the bill of lading (they will return the shipment to us at no cost to you).\u00a0 Immediately inspect the material to ensure you\u2019ve received everything on your order.\u00a0 Any shortages must be reported within 48 hours of receipt.\u00a0 Speedrack West is not liable for any products damaged or lost during shipping.\u00a0 For more information on returns, please visit our\u00a0return policy<\/a>.<\/p>\n\n\n\n

International Shipping Policy<\/h3>\n\n\n\n

Speedrack West ships solely to the continental United States.<\/p>\n\n\n\n

Types of Shipping<\/h3>\n\n\n\n

Business with Dock or Forklift \u2013 Select this type of shipping if you have a facility that can receive freight shipments without needing a lift gate or unloading assistance for the delivery.<\/p>\n\n\n\n

Business without Dock or Forklift \u2013 Select this type of shipping if you require a lift gate and unloading assistance with the delivery when it reaches your facility.<\/p>\n\n\n\n

Residential \u2013 Select this type of shipping if you are planning to have your delivery sent to a residential address.<\/p>\n\n\n\n

Shipping Options<\/h3>\n\n\n\n

Freight Shipping \u2013 Select this option during checkout if you would like us to take care of shipping for you.  Our website will automatically calculate the most cost effective shipping method possible and include it in your price during checkout.<\/p>\n\n\n\n

Customer Pickup \u2013 Select this option during checkout if you prefer to pick up your order from our facility in North Plains, Oregon.  We will notify you when your order is ready and you can schedule a time to drop by during our normal business hours.<\/p>\n\n\n\n

Customer Booking Freight Carrier \u2013 If you prefer your own carrier or freight service please select this option during checkout.  We will contact you with the weight and dimensions of your order so that you can arrange shipment with the carrier of your choice.<\/p>\n","protected":false},"excerpt":{"rendered":"

Shipping rates and freight cost is determined based on several different factors: the location where the item ships from, where the item will be shipped to, the shipping method\/carrier, and the properties of the item itself (size, weight & quantity have a direct effect the shipping class).  Outlined below is our shipping policy along with […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"legal-page-template.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28726","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nShipping Policy - Speedrack West<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.speedrackwest.com\/shipping-policy\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - 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